printer support

printer troubleshooting

printer problemTo begin with, ensure that the printer is turned on. At the point when a printer is on, it ought to have some light or LED demonstrating it’s accepting force.

On the off chance that you don’t have any pointer light, ensure the printer is associated with a working electrical plug by checking each finish of the power link. Next, press the printer control catch.

On the off chance that in the wake of playing out the above advances the printer still does not show a power status pointer light, your printer may have a genuine inside equipment issue. We recommend reaching the printer producer for fix or substitution.

Links not associated appropriately

Your printer ought to have two links associated with it: the power link and the information link. Ensure the power and information links  are associated with both the printer and PC.

Printer mistake (orange or flickering light)

After your printer has finished its underlying startup, you should see a strong hued light. In the event that the pointer is flickering or is orange, regularly this means that a printer blunder, similar to a paper jam or an issue with the ink or toner cartridge. As there are not benchmarks for all printers, in the event that you see a flickering light, visit the maker’s site or survey the printer manual for explicit mistake subtleties.

No paper or paper jam

Without paper, your printer won’t most likely print. Ensure you have paper stacked into the printer paper cartridge or plate. Next, confirm that no printer paper is stuck or in part nourished into the printer. On the off chance that you presume paper is stuck some place it shouldn’t be, allude to our assistance page for paper jams.

Inkjet printer ink related issues

Regularly when you’re experiencing an ink related issue, your printer status pointer light (referenced above) ought to streak. On the off chance that this isn’t happening, you might need to jump to the following segment. In any case, on the off chance that you’ve as of late embedded another ink cartridge, you might need to attempt the underneath proposals.

Supplanting ink cartridges and printer not working.

Printer individual tests

Most printers have a method for printing a test page. A printer test page enables you to decide whether the printer is working. The printer individual test is normally cultivated by holding down a progression of keys. In the event that you don’t know whether your printer has this element or how to perform it, allude to the printer manual or visit the printer producer’s site.

You can likewise play out a product individual test to decide whether the PC can see the printer and it’s ready to print. Pursue the means beneath to play out this test.

Microsoft Windows clients

Open the Control Panel.

Snap or double tap the Printers, Printers and Fax, or Devices and Printers symbol.

Right-click on the printer you need to test and choose the Properties or Printer Properties choice. On the off chance that you don’t see your printer recorded, your printer isn’t introduced.

In the printer’s Properties window, click the Print Test Page catch.

In the event that the printer can print a test page, your printer is introduced and set up legitimately. In any case, on the off chance that you can’t print in different projects, the program you are endeavoring to print from likely has issues.

More established adaptations of Windows with more seasoned printers

On the off chance that you are running a more established printer and MS-DOS, Windows 3.x, Windows 95, Windows 98, or Windows NT, you can likewise endeavor the beneath programming test.

Get to a MS-DOS brief or Windows direction line.

Get to the root registry by composing cd\

Reroute dir to printer by composing dir > lpt1

The above should take the index posting and print it to the printer. On the off chance that this does not print, allude to your working framework investigating segment.

Note: The above direction does not complete a paper feed, so you have to press your FF or PP choices on the printer, or you can attempt physically shooting the paper.

Printer drivers

In the event that your printer does not have any blazing lights and is associated appropriately, it’s conceivable you might experience a driver related issue. We propose visiting our printer driver posting, which connects to all real printer maker driver pages, and download the most recent drivers for your printer.

Parallel (LPT) printers

In the event that the printer you’re associating with the PC is a LPT (parallel port) printer, we additionally propose confirming the beneath settings if your printer isn’t working.

Parallel port in CMOS

Enter the PCs CMOS setup.

Once in CMOS, check that your parallel port is empowered or introduced.

Next, check the printer or parallel port mode. In the event that your parallel port is set to ECP mode, we propose attempting an alternate mode.

Other parallel gadget

On the off chance that you utilize a parallel printer with other parallel gadgets, for example, a scanner, incidentally detach these gadgets to confirm they are not causing issues with your printer.